COVID-19 Advice & Support for Families

In these unprecedented times it can be overwhelming to be a parent or carer.

You’re not alone and there are plenty of support groups and charities offering information and advice to help us all through the coming weeks.


How to talk to children about coronavirus & school closures


How to look after your family’s mental health during this time

The following websites offer a range of tips and advice:   or call – 116123

For online, free support for young people visit


If you have concerns about the safety or wellbeing of a child

Contact Hampshire County Council’s Children’s Social Care

Monday to Friday, 8.30am to 5pm, phone 0300 555 1384

At all other times, contact the out-of-hours service, phone 0300 555 1373

Alternative advice and information including online reporting forms can be found here.

Childline offer a mental health toolbox for children and phone/online 121 counselling service as well as safeguarding reporting. Call them on 0800 1111 or visit


If you are experiencing domestic abuse

Call the National Domestic Abuse Helpline on 0808 2000247 or visit


Pregnancy and babies

The NCT feeding helpline can be contacted on 0300 330 0700


Local family groups

Many local groups are moving online, providing activities or live streaming sessions. Contact individual groups for more info and look through the Fair Oak Facebook page for communication groups.



For the latest information on school closures, exams and support for children eligible for free school meals, visit the Department for Education pages.

Public Safety Message for Coronavirus - Stay Alert, Control The Virus, Save Lives